When will I receive my jacket?
We take 8 custom orders per month. Completion typically takes about 4 to 6 weeks. Expedited orders are available with a rush order fee. Contact to learn more.
Can I wash my hand-painted jacket?
We recommend hand washing and spot cleaning. The jacket will survive a washing machine but we cannot guarantee longevity with multiple washes.
How do I send my own nude to be on a jacket?
Select your size and jacket to secure your order. We will follow up via email in 24-48 hours and begin your custom Marmalade piece!
Want to upgrade your experience by coming into the DTLA Marmalade studio for a private photoshoot? Let us know via email!
What does it mean to work with the artist?
Within 24 hours of requesting a commission, we will reach out and schedule a call or a visit to Marmalade Studios to discuss your design. Commissions are open for jackets, custom paintings, photoshoots, etc.
Can I return/ get a refund?
Hand-painted items are non-refundable. However, if you are dissatisfied with your jacket please contact us at email@example.com and we will work with you.
If you have any more questions please email us on our help page or DM us on instagram @marmaladeclothing