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When will I receive my jacket? 

We take 8 custom orders per month. Completion typically takes about 4 to 6 weeks. Expedited orders are available with a rush order fee. Contact to learn more. 


Can I wash my hand-painted jacket? 

We recommend hand washing and spot cleaning. The jacket will survive a washing machine but we cannot guarantee longevity with multiple washes.  


How do I send my own nude to be on a jacket?

Custom Orders

Select your size and jacket to secure your order. We will follow up via email in 24-48 hours and begin your custom Marmalade piece!  

Want to upgrade your experience by coming into the DTLA Marmalade studio for a private photoshoot? Let us know via email! 


What does it mean to work with the artist?  

Within 24 hours of requesting a commission, we will reach out and schedule a call or a visit to Marmalade Studios to discuss your design. Commissions are open for jackets, custom paintings, photoshoots, etc. 

Can I return/ get a refund? 

Hand-painted items are non-refundable. However, if you are dissatisfied with your jacket please contact us at and we will work with you. 


If you have any more questions please email us on our help page or DM us on instagram @marmaladeclothing